Process automation helps by removing the human component from repetitive, essential tasks, giving you transparency while increasing organizational efficiency. But automation isn’t enough. Without connected systems, your business can only go so far. To fully digitize your enterprise and deliver on customer demands, you need to consider workflow integration.
What Is Workflow Integration?
Workflows are the daily tasks and steps employees take to carry out their roles in a company. Simply put, workflow integration connects various processes together using content and technology to streamline the workflow. With integrations, you connect your business processes, allowing for information to freely move between various platforms.
The Problem with Growing Application Stacks
Increasing customer demands drive organizations to add more and more features and services to their business model. This means that most companies have huge application stacks. The average enterprise uses 464 custom applications with another 37 set to deploy within 12 months.
Whether customer-facing or back-office, these programs handle huge amounts of data native to the individual platform. For an organization to be efficient, these applications need to communicate that data seamlessly across various platforms.
But not all platforms are designed to communicate with each other. To make that happen, you need integration software.
Coordinating Workflow Automation Software
Workflow integration software functions like a foreign language translator. Each application in your organization speaks a different language. Integration software translates that language effortlessly. The end result is that the data can move effortlessly between those platforms. With an endlessly growing list of applications on the market, workflow integration is essential if you want data harmony in your company.
Unfortunately, not all software connects seamlessly. While major Software as a Service (SaaS) platforms, such as G-Suite or Office 365 can connect to other mainstream applications without many issues, custom-built and older applications aren’t so lucky. This leaves organizations with many disconnected mission-critical applications.
With workflow integration, businesses can sync that software, creating bridges link applications and workflows, giving them the most out of their process automation.
Different Types of Workflow Integration
Whether building on existing technology or creating a custom integration, businesses can choose from several types of workflow integration solutions. While many Business Process Management (BPM) software solutions claim they can integrate, it’s not always at the same level of functionality as promised. Knowing both how a platform can integrate and its limitations are key to creating seamless workflows.
There are three different types of workflow integrations businesses can choose from:
- Built-In Integration: Some BPM tools are already plugged into different software. Right out the box, its connection capabilities work well with other SaaS platforms. Many major BPMs already have integrations built into them.
- APIs: Application Programming Interface (API) is a functionality of many cloud-based apps for integration. It’s an open-ended port that can be customized for inter-system communication. Whether these APIs are public or not depends on the business, but every BPM software should be API accessible for the most seamless syncing and data transfer.
- Third-Party Solutions: BPM software that wasn’t designed for integration is still commonly used. If an organization wants to evolve its process automation while maintaining its current technology, there are middleware integration apps available on the market that could be utilized to create custom API connections.
The Problem of Technical Debt
Integration is fundamental for any business to stay competitive. Having agile software that can grow and adapt to both a business and its solutions is vital to any effective integration strategy. Every organization has to balance its digital needs with a budget. But automating and integrating workflows runs the risk of eating through entire IT budgets leaving little ROI.
Modernizing legacy systems comes with its fair share of expenses. Removing technical debt with lines of code created from scratch requires skill, time, and money. It also diverts IT departments from focusing on innovation and efficiency (not to mention the cost of maintenance from middleware software).
Companies that want to embrace digital transformation will need to move away from their old systems. They need to adopt modern, flexible technology for integration. And the best way to do that is by using a low-code platform.
Low Code Integration Possibilities
Low-code is a user-friendly interface platform that allows businesses to create customized applications for workflow efficiency optimization. In short, it’s an automation solution that is for building integrations easily. Users simply need to drag and drop prefabricated integrations into place to connect applications. Yes. It is that easy.
The benefits of low code for integration are profound. Using low-code reduces IT backlog, legacy debt and enhances innovation. It enables citizen developers to help restructure their organization with useful solutions. And as a highly customizable, subscription-based platform with a low barrier to entry, it’s suitable for organizations of any size.
Workflow Integration Specialists
Efficiency should be at the core of any company-focused digital initiative. Automation allows for that to happen, but integration connects all the pieces of a business together. Still, the best way to go about building and implementing integrations is not always a clear choice.
The most efficient way to integrate your business is with the help of an integration specialist. They will work with you to design a custom roadmap for your organization based upon your needs and market trends. With a plan in place, they’ll build the custom integrations you need to connect and grow your business.
Quandary Consulting Group excels at leveraging Workato and other solutions to build custom integrations designed to connect your business. With a 100% adoption rate, our results speak for themselves. Don’t remain in the dark any longer. Team up with an integration specialist and streamline your business by contacting us today.