How To Talk To Your Boss About The Need For New Systems
It’s a common problem in the workplace. Oftentimes, the people doing most of the heavy lifting become aware of systematic issues long before the boss does. Does this mean you wait until your leader catches on? Nay! That’s why you’re reading this. So, read on to learn the best way to go about that conversation with the head-honcho of your company, and implement a (probably) long-awaited solution.
Talk Back to Fear.
First and possibly the most important step in this is deciding to do it. We’re here to encourage you in your quest because the problem won’t go away on it’s own. According to an expert at Forbes, “problems fester when they are swept under the rug.” As you’ve probably experienced, the notion to assert a different opinion can bring up residual fears of mortal conflict left behind by our ancestors. He continues to explain in this quotation: “Communication dissipates and so does the relationship until someone bravely steps forward. That person should be you, if you want to reduce stress and thrive in your job.”
Be Solution Oriented.
Anyone can notice a problem, but coming to your boss with a suggestion on how to fix it, will change your tune. Come with an idea that will set you apart from the cynics and neigh-sayers. You’re now a thought leader, who is ready to do a little research for the betterment of the team. There are systems out there that make your job easier by connecting disparate systems and automating others, making your workflow come together. Quick Base or Workato are some of the systems that could help your company advance. If you’re preparing for that conversation or would like to learn more, reach out to us on any of our social channels, or click here. Offering productive support is a great way to get your noble mission off the ground.
One way to show your solution’s value is by performing a cost/benefit analysis. Explain to your manager that the benefits of upgrading will out-weigh the initial cost of the software. Address the concerns they may have about the initial costs, and explain how the value of upgrading benefits the long-term solution. Which brings us to our next point…
Match Your Boss’s Goals.
This is very important. The first step in convincing them in your suggestion is to frame it so that it matches their goals. To see a change in a person you must appeal to their desire. Do you know what your boss’s goals are?
Is it increasing patient safety or increasing their bottom line? What about productivity in the workplace? Maybe all they care about is looking good in front of their boss. That’s fine, as long as you’re able to frame your suggestion in a way that helps them accomplish that goal.
A great way to help them see that what will help you will also help them is to quantify the results of the solution. So, you might say: “Hey manager, I spend 20 hours per week doing data entry from our work order system into Excel just so we can create graphs and visualize the data in a way our work order system cannot. Quick Base can do these tasks for me automatically, which would give our team 20 additional hours to focus on “X,Y,Z,” that I know are so important to you.”
So here’s the formula for success: I will save x hours per week or x hours per year which is time we can use to (insert their motivator here.) This statement is better than just pointing out that you’re sick of spending so much time entering data. The key is, it explains how it would benefit them.
According to Harvard Business Review, Persuading your team to adopt a new technology takes a “compelling vision for what the technology is and what it’s going to do,”
Along that note, in order to sell it, you’ll want to choose the right technology. We suggest the industry leader in automations as of Spring 2019, Workato. They lead in cost, ease of use, and across the board for iPasS and hybrid integration.
We discussed the importance of framing your request earlier, but here it is important to highlight how your chosen software will perform. Let them know you understand the specific problem areas, and give details on how this will be addressed. Keep along the theme that Mankins explains in this article, the best argument for new technology is “that it will make your life better.”
You are furthering your company’s goals with your desire to connect systems and drive automations forward. Automaton is not just a growing trend, it is here to stay– and companies that fail to adopt them will fall behind in productivity. We hope you keep these tips in mind when approaching this topic, and we offer our support at any point along the way.
If you want help getting started integrating your business systems, get a complete integrations consultation for $100.
- Process Improvement