Are Misconceptions About Process Improvement Holding Back Your Business?

Don’t Let These 7 Myths About Workflow Optimization Derail Your Company

If you’re like any other business owner trying to stay competitive in today’s increasingly digital marketplace, you’ve probably seen the warning signs telling you to automate your business. But you’re hesitant because you’ve heard a lot of conflicting opinions about process improvement. Mainly, that most digitization efforts fail.

So, what’s real and what’s overhyped or dramatized? Well, the truth is that there are many benefits to custom workflow automation. And integrating applications can help you avoid ruinous spreadsheets that could destroy your business. But there are other deep-rooted myths that may have you thinking that process improvement isn’t worth it.

To stay competitive, you need to know what these myths are and why they’re wrong. Armed with that knowledge, you can take the necessary steps needed to optimize your business and remain competitive. Here’s the truth behind 7 myths about process improvement.

Myth 1: Process Improvement Is a One-And-Done Event

As more and more businesses continue to go digital, the need for streamlined workflows will only continue to increase. This means there will always be a need for new technology, efficient processes, and better services in your organization. To stay competitive, you’ll need to stay on top of what your options are.

Process improvement should be a core tenant of your organization. After all, what business doesn’t want to cut costs while increasing efficiencies? Still, it’s not as simple as on-boarding every new piece of software out there. Nor do you want to ignore offerings until your bottom line starts to feel the heat. Instead, you’ll need to monitor new offerings and see if they fit your business model. While it’s important to be efficient, not every solution out there is necessary (or will even benefit) your business.

When considering new ways to make your business more efficient, it’s vital that you keep your customers in mind. Every process improvement you make should be with their overall experience in mind.

Myth 2: Process Mapping and Process Improvement Are the Same

Process mapping (when done right) is an essential part of process improvement, but they’re not the same. You begin by mapping out the processes you have in your organization and the ones you want to optimize or add. Process improvement, on the other hand, involves figuring out the most strategic way to complete these projects, which tools to use, and how to onboard employees.

The goal of process improvement is to provide end-to-end results. This includes testing and modifying workflows after improvements are in place. Your workplace culture also needs a top-down approach to embracing new processes. This will help employees accept changes and use them, leading to you seeing a rapid ROI.

Myth 3: It’s Only for Enterprise Companies

If your business has workflows, there’s a good possibility you can improve them. While Enterprises certainly have more processes to improve than smaller organizations, that doesn’t mean that SMEs should ignore workflow optimization. In fact, optimizing processes with scalable solutions could give your company an advantage over enterprise organizations.

Myth 4: I’ll Have to Improve All My Processes at Once!

While better ways of doing things usually exist, it’s not always best to spend the time or resources on them. Inefficient processes need to be improved, certainly. But the order that you tackle workflows needs to be strategic. After all, the last thing you want to do is spend time and money on a workflow that later gets erased when you improve another. Or, worse, wasting money on processes that don’t yield a high ROI or impact the customer experience.

Myth 5: Process Improvement Causes Job Loss

The moment you start mentioning automation and task reduction is the moment people worry about whether or not they’ll continue to have job security. Automation reduces menial tasks, but robots can’t take on the awesome, high-level tasks people do. They can’t interface with customers or innovate, for instance. Process improvement will change the nature of people’s jobs, but it can also make jobs more meaningful.

Myth 6: Process Improvement Is Expensive

The truth is, you can’t afford to avoid process improvement. The time spent manually completing tasks will end up costing you more in the long run. Simple workflows, like the procurement process, can be quickly streamlined, resulting in exponential savings.

While custom applications built from scratch can be expensive, they’re not your only option. Low-code makes designing and building applications easy. By design, these systems use minimal code, making them easier and faster to use. Leaning on low-code for process improvement can greatly reduce the time and cost needed to optimize your organization.

Myth 7: I Don’t Have Time for Process Improvement

Overhauling your business for efficiency when you’re already bombarded by tasks can feel overwhelming. But it doesn’t have to be. Teaming up with a vendor who specializes in process improvement can save you both time and money. A professional consultant will have trained automation and integration specialists on staff to help design custom solutions for your business. And they’ll share industry experience to help you streamline your organization.

At Quandary Consulting Group, we leverage the power of Quick Base and Workato to help organizations optimize their business processes. And with an adoption rate of 100%, our results speak for themselves. Don’t let misconceptions about process improvement deter you from staying competitive any longer. Contact us today!

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